Returns and Warranty Information

Here at BundleBums, it is my mission to provide my customers with a large range of high quality products for multiple brands. The labels we stock have varying warranties and return policies. However, your warranty is VOID if you don’t follow the brand specific washing instructions.

If you are unhappy with your product, please message me via the contact information below, or send me an email: jess@bundlebums.com.au. I appreciate your understanding.

Faulty products:

I check all products before I post them to their new homes, but in the event that I miss something, or an item doesn’t meet your expectations then please contact me as soon as you notice a problem. I will then work with the label to find the best solution based on your situation. Please note that depending on the issue and the brand, the outcome will vary (educational information, replacement, repair, refund, exchange, etc.).

Wrong products:

If I have sent you the wrong product, thank you for letting me know! Please contact me within 7 days of receiving your order. Once I have received your unused and unwashed product, I will be happy to refund or exchange. Postage costs of any replacement items will be covered by BundleBums (original postage cost will not be refunded).

If you have ordered the wrong product by mistake, please let me know within 7 days of receiving your order. Once I have received your unused and unwashed product, I will be happy to refund or exchange. Please note that ALL postage costs will be the responsibility of the customer.

Change of mind:

In the event you have changed your mind about your purchase, get in touch within 7 days of receiving your order. Once I have received your unused and unwashed product, I will be happy to refund or exchange. Please note that ALL postage costs will be the responsibility of the customer.